Contact Us

Contact Us | FreeFileOptimizer Support

Contact Us

Get in touch with our support team. We're here to help with any questions or issues.

Email Support

For all inquiries, support requests, bug reports, or general questions, please email us directly. We monitor our inbox regularly and will respond to your message as soon as possible.

Click the email link above or copy the address to your email client.

We typically respond within 12 hours during business days (Monday-Friday). Weekend responses may take up to 48 hours.

Important Information

Before contacting us, please note that all file processing happens locally in your browser. We never see, access, or store your files. If you're experiencing technical issues, try refreshing the page or using a different browser first.

Common Questions

What information should I include in my email?
Please include a clear description of your issue, the browser you're using, and any error messages you see. Screenshots are helpful if applicable.
How long does it take to get a response?
We aim to respond to all emails within 1-2 business days. We appreciate your patience as we work to help everyone.
Do you offer phone support?
No, we only provide email support. This allows us to keep our tools completely free while still offering quality assistance.
Can I request new features or report bugs?
Yes! We welcome all feedback. Please email us with your suggestions or bug reports, and we'll consider them for future updates.

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